Performance-First Approach
Performance-First Approach
Performance-First Approach
Never Lose a Patient Enquiry Again.
24/7 Enquiry & Booking Infrastructure for UK Healthcare Practices.
We answer every call instantly, follow up every enquiry, reduce no-shows, recover missed calls and fill your diary — without changing your workflow or adding pressure on your reception team.
See How Your Practice Could Handle Enquiries 24/7 — Instantly
See How Your Practice Could Handle Enquiries 24/7 — Instantly
Experience the same system healthcare practices use to answer every call, recover missed enquiries and convert more patients — without changing your workflow.
Works exactly like your clinic’s setup — safe, secure and built for UK practices.
Works exactly like your clinic’s setup — safe, secure and built for UK practices.
Why choose us
Why choose us
Why choose us
Built Only for UK Healthcare Practices— Not Generic Automation Platforms
What Standard Tools Get Wrong. Standard Tools Aren’t Built for Healthcare
Missed-call blind spots — no awareness of when/where calls are lost
Missed-call blind spots — no awareness of when/where calls are lost
Missed-call blind spots — no awareness of when/where calls are lost
Slow or inconsistent follow-ups that cost bookings
Slow or inconsistent follow-ups that cost bookings
Slow or inconsistent follow-ups that cost bookings
Systems your reception team never has time to use properly
Systems your reception team never has time to use properly
Systems your reception team never has time to use properly
No understanding of clinical enquiries or patient urgency
No understanding of clinical enquiries or patient urgency
No understanding of clinical enquiries or patient urgency
CARENEX GLOBAL
Healthcare-Specific Intake System
Understands clinical enquiries, urgency levels, booking logic and common patient queries.
Healthcare-Specific Intake System
Understands clinical enquiries, urgency levels, booking logic and common patient queries.
Healthcare-Specific Intake System
Understands clinical enquiries, urgency levels, booking logic and common patient queries.
Missed-Call + Follow-Up Recovery
Instant call-back automation + multi-channel follow-up so no patient slips through.
Missed-Call + Follow-Up Recovery
Instant call-back automation + multi-channel follow-up so no patient slips through.
Missed-Call + Follow-Up Recovery
Instant call-back automation + multi-channel follow-up so no patient slips through.
Built-In Conversion Expertise
Designed by operators who work daily with UK healthcare practices— not generic software engineers.
Built-In Conversion Expertise
Designed by operators who work daily with UK healthcare practices— not generic software engineers.
Built-In Conversion Expertise
Designed by operators who work daily with UK healthcare practices— not generic software engineers.
Revenue-Focused Analytics
Shows you what really matters: • missed calls • recovered enquiries • bookings gained • no-shows prevented • admin hours saved
Revenue-Focused Analytics
Shows you what really matters: • missed calls • recovered enquiries • bookings gained • no-shows prevented • admin hours saved
Revenue-Focused Analytics
Shows you what really matters: • missed calls • recovered enquiries • bookings gained • no-shows prevented • admin hours saved
Our Ecosystem
Our Ecosystem
Our Ecosystem
Specialised Expertise in Healthcare Intake, Conversion & Growth Systems
24/7 Intake & Automated Reception
Every call answered instantly — during peak hours, after hours, and weekends. Bookings, reschedules, cancellations, FAQs — all handled without adding pressure to reception.
Follow-Up, Recovery & Reactivation
No enquiry gets lost. • Multi-channel follow-up (phone, SMS, WhatsApp, email) • Missed-call recovery • Old patient reactivation to fill gaps in the calendar
Website & Ad Conversion Engine
Turn website visitors and ad clicks into booked appointments in seconds. Fast responses → higher conversions → more patients.
No-Show Protection & Clinic Visibility Dashboard
Reduce cancellations and no-shows with intelligent reminders and confirmation flows. Plus, get full visibility on every enquiry, call, booking and recovery with a unified dashboard.
24/7 Intake & Automated Reception
Every call answered instantly — during peak hours, after hours, and weekends. Bookings, reschedules, cancellations, FAQs — all handled without adding pressure to reception.
Follow-Up, Recovery & Reactivation
No enquiry gets lost. • Multi-channel follow-up (phone, SMS, WhatsApp, email) • Missed-call recovery • Old patient reactivation to fill gaps in the calendar
Website & Ad Conversion Engine
Turn website visitors and ad clicks into booked appointments in seconds. Fast responses → higher conversions → more patients.
No-Show Protection & Clinic Visibility Dashboard
Reduce cancellations and no-shows with intelligent reminders and confirmation flows. Plus, get full visibility on every enquiry, call, booking and recovery with a unified dashboard.
24/7 Intake & Automated Reception
Every call answered instantly — during peak hours, after hours, and weekends. Bookings, reschedules, cancellations, FAQs — all handled without adding pressure to reception.
Follow-Up, Recovery & Reactivation
No enquiry gets lost. • Multi-channel follow-up (phone, SMS, WhatsApp, email) • Missed-call recovery • Old patient reactivation to fill gaps in the calendar
Website & Ad Conversion Engine
Turn website visitors and ad clicks into booked appointments in seconds. Fast responses → higher conversions → more patients.
No-Show Protection & Clinic Visibility Dashboard
Reduce cancellations and no-shows with intelligent reminders and confirmation flows. Plus, get full visibility on every enquiry, call, booking and recovery with a unified dashboard.
24/7 Intake & Automated Reception
Every call answered instantly — during peak hours, after hours, and weekends. Bookings, reschedules, cancellations, FAQs — all handled without adding pressure to reception.
Follow-Up, Recovery & Reactivation
No enquiry gets lost. • Multi-channel follow-up (phone, SMS, WhatsApp, email) • Missed-call recovery • Old patient reactivation to fill gaps in the calendar
Website & Ad Conversion Engine
Turn website visitors and ad clicks into booked appointments in seconds. Fast responses → higher conversions → more patients.
No-Show Protection & Clinic Visibility Dashboard
Reduce cancellations and no-shows with intelligent reminders and confirmation flows. Plus, get full visibility on every enquiry, call, booking and recovery with a unified dashboard.
Performance-First Approach
Performance-First Approach
Performance-First Approach
Stop losing patients to missed calls, delayed follow-ups, and admin bottlenecks. Our systems capture every enquiry, convert more calls into booked appointments, and turn your current operational gaps into predictable daily bookings — all without disrupting your workflow or making unrealistic claims.
Features
Features
Features
Why healthcare Practices Rely on Carenex for Better Intake & Better Bookings
24/7 Enquiry Capture
Never miss another patient enquiry — even after hours or during peak times. Our automated intake handles calls, books appointments, and captures urgent messages while your team focuses on care.
24/7 Enquiry Capture
Never miss another patient enquiry — even after hours or during peak times. Our automated intake handles calls, books appointments, and captures urgent messages while your team focuses on care.
24/7 Enquiry Capture
Never miss another patient enquiry — even after hours or during peak times. Our automated intake handles calls, books appointments, and captures urgent messages while your team focuses on care.
Missed-Call Recovery & Follow-Up
Every lost call gets followed up automatically across phone, SMS, email, and WhatsApp. More responses → more bookings → less leakage in your enquiry flow.
Missed-Call Recovery & Follow-Up
Every lost call gets followed up automatically across phone, SMS, email, and WhatsApp. More responses → more bookings → less leakage in your enquiry flow.
Missed-Call Recovery & Follow-Up
Every lost call gets followed up automatically across phone, SMS, email, and WhatsApp. More responses → more bookings → less leakage in your enquiry flow.
No-Show & Cancellation Protection
Reduce last-minute cancellations with intelligent reminders, confirmations, and reshuffle options that protect your diary and keep your day running smoothly.
No-Show & Cancellation Protection
Reduce last-minute cancellations with intelligent reminders, confirmations, and reshuffle options that protect your diary and keep your day running smoothly.
No-Show & Cancellation Protection
Reduce last-minute cancellations with intelligent reminders, confirmations, and reshuffle options that protect your diary and keep your day running smoothly.
Patient Reactivation Engine
Turn old enquiries and disengaged patients into new bookings. Our system re-engages past contacts and fills unused diary slots automatically.
Patient Reactivation Engine
Turn old enquiries and disengaged patients into new bookings. Our system re-engages past contacts and fills unused diary slots automatically.
Patient Reactivation Engine
Turn old enquiries and disengaged patients into new bookings. Our system re-engages past contacts and fills unused diary slots automatically.
Performance Tracking & Insights
See exactly what’s happening across your enquiry flow — calls answered, bookings made, missed-call recovery, reactivations, and more. Simple, clear metrics that matter.
Performance Tracking & Insights
See exactly what’s happening across your enquiry flow — calls answered, bookings made, missed-call recovery, reactivations, and more. Simple, clear metrics that matter.
Performance Tracking & Insights
See exactly what’s happening across your enquiry flow — calls answered, bookings made, missed-call recovery, reactivations, and more. Simple, clear metrics that matter.
Full Intake-to-Booking Infrastructure
From call routing to follow-ups, reminders, booking flows, and reactivation — we manage the entire enquiry system so your team stays focused on patient care.
Full Intake-to-Booking Infrastructure
From call routing to follow-ups, reminders, booking flows, and reactivation — we manage the entire enquiry system so your team stays focused on patient care.
Full Intake-to-Booking Infrastructure
From call routing to follow-ups, reminders, booking flows, and reactivation — we manage the entire enquiry system so your team stays focused on patient care.
How it works
How it works
How it works
Your Healthcare Practices Path to a Fully Optimised Intake & Booking System
01
Intake & Enquiry Flow Assessment
We review how your clinic handles calls, enquiries, and follow-ups today — identifying exactly where patients are being lost and what improvements will have the biggest impact. Bulletproof, simple, believable.
Intake & Enquiry Flow Assessment
We review how your clinic handles calls, enquiries, and follow-ups today — identifying exactly where patients are being lost and what improvements will have the biggest impact. Bulletproof, simple, believable.
Intake & Enquiry Flow Assessment
We review how your clinic handles calls, enquiries, and follow-ups today — identifying exactly where patients are being lost and what improvements will have the biggest impact. Bulletproof, simple, believable.
System Setup & Activation
Your full enquiry ecosystem is deployed — instant call answering, automated follow-ups, booking flows, reminders, and reactivation — all running in the background without disrupting your staff.
System Setup & Activation
Your full enquiry ecosystem is deployed — instant call answering, automated follow-ups, booking flows, reminders, and reactivation — all running in the background without disrupting your staff.
System Setup & Activation
Your full enquiry ecosystem is deployed — instant call answering, automated follow-ups, booking flows, reminders, and reactivation — all running in the background without disrupting your staff.
02
03
Ongoing Optimisation & Performance Guidance
We monitor performance, refine your follow-up sequences, improve conversion points, and adjust your system as call volumes and patient behaviour change — keeping your booking flow consistently strong.
Ongoing Optimisation & Performance Guidance
We monitor performance, refine your follow-up sequences, improve conversion points, and adjust your system as call volumes and patient behaviour change — keeping your booking flow consistently strong.
Ongoing Optimisation & Performance Guidance
We monitor performance, refine your follow-up sequences, improve conversion points, and adjust your system as call volumes and patient behaviour change — keeping your booking flow consistently strong.
Impact
Impact
Impact
Operational Results Your Practice Can Feel Immediately
Our systems improve enquiry handling, booking efficiency, and clinic performance from day one — without changing your existing workflow.
Never Miss a Call Again
No missed crisis calls
No missed calls
Missed Opportunity Capture
Revenue Recovery
Revenue Recovery
Automated Follow-ups
Auto Follow-ups
Auto Follow-ups
Trusted by Healthcare Practices
Growth Systems
Trusted by Healthcare Practices
Less Admin Work
Less Admin Work
Less Admin Work
Real-Time Dashboard
Live Dashboard
Real-Time Dashboard
FAQ
FAQ
FAQ
ANSWERS FOR HEALTHCARE PRACTICES
How quickly can you start capturing our missed calls?
Do we need to train our staff on new software?
Do we need to change our current phone system or CRM?
How do you handle HIPAA compliance with patient information?
How does the Al handle family members in crisis situations?
What happens to the leads and calls your system captures?
How quickly can you start capturing our missed calls?
Do we need to train our staff on new software?
Do we need to change our current phone system or CRM?
How do you handle HIPAA compliance with patient information?
How does the Al handle family members in crisis situations?
What happens to the leads and calls your system captures?
How quickly can you start capturing our missed calls?
Do we need to train our staff on new software?
Do we need to change our current phone system or CRM?
How do you handle HIPAA compliance with patient information?
How does the Al handle family members in crisis situations?
What happens to the leads and calls your system captures?